
A group of eight PACS facilities in South Carolina was facing rising labor costs and heavy reliance on agency and overtime to maintain coverage. Leadership needed a way to fill open shifts faster and reduce dependence on outside staffing.
The Challenge
Before Covr, schedulers at each PACS facility worked independently. When staff called off or census fluctuated, facilities turned to agency workers or paid overtime to keep shifts covered. This reactive approach drove up costs and left little visibility into systemwide staffing needs.
Solution
With Covr, PACS launched Impact Staffing, an internal float pool designed to fill open shifts across all facilities with existing team members.
Now, when a facility posts an open shift, the float pool manager can propose one of their employees or allow staff to claim it directly through the Covr app. Every shift is visible and fillable in real time, without relying on agency or overtime.
Results
Since adopting Covr to manage Impact Staffing, the PACS group now fills 6,500 hours each month internally, saving more than $66,000 per month, or an average of $8,329 per facility.
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