Westwood Post Acute Saves 40 hours/month with Covr’s Nursa Integration

Westwood Post Acute sources about 20% of its nursing staff through agency partners. Before implementing Covr with integrated Nursa staffing, the facility relied on traditional agencies and multiple PRN platforms that were expensive, difficult to use, and time-consuming to manage.  Clinicians frequently canceled shifts or failed to report, requiring last-minute coverage and increasing administrative workload.

For Monica Herrera, Westwood’s scheduler, the biggest challenge wasn’t just cost. It was the time required to organize staffing coverage.

“Time is the most important thing in the world. You can always make money again, but you never get time back.”

The Solution

After implementing Covr as its scheduling platform with Nursa integrated directly into the workflow, Westwood’s scheduler saved up to 40 hours per month, time she now uses to manage both scheduling and central supply.

The integration also streamlined compliance reporting, making it simple to access nurse profiles and required documentation during state inspections. The ability to view and approve shifts from a mobile device has made the process even more efficient.

“Covr is very easy, even for me. I didn’t go to school for computers,” said Monica. “Other platforms were too complicated. This one just makes sense.”

The facility has also seen a noticeable improvement in clinician reliability and attendance compared to traditional agency staffing.

“Now the nurses are reliable. They show up. Of course emergencies happen, but it’s nothing like before.”

The platform has also helped Westwood identify clinicians who later became long-term hires without the expensive hire-away fees associated with traditional agencies.