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FAQs

How were these benchmarks determined?

Benchmark targets are based on an analysis of the performance of 13,000 SNFs from public CMS data. Each operational target is associated with improved performance metrics, such as lower employee turnover, lower rehospitalization rates, and lower rates of falls with major injury. Access the full analysis behind the benchmarks here.

How does Covr reduce overtime costs?

Covr provides detailed reporting and built-in guardrails to prevent common causes of overtime, including over scheduling, missed or short lunches, early/late clock-ins, and open shift management. Covr customers have reduced overtime hours by as much as 86%.

How does Covr reduce agency use?

With Covr, operators can track agency utilization, connect with multiple staffing agencies, and prioritize filling open shifts with internal employees before turning to agency. Facilities can also build and manage internal float pools as a lower-cost alternative to contract labor. With the Covr Employee Mobile App, employees can view and pick up open shifts in advance, helping some facilities reduce or even eliminate agency use altogether.

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